Service Dispatcher / Customer Service

About the Role

Job Title Is responsible to provide quality customer service and to ensure that all transport requests are handled

within the contract requirements. Essential Duties And Responsibilities Promptly answers all incoming emergency and

non-emergency calls, collects pertinent information from the caller, determines and assigns the level of priority of

calls, enters the required information into the Computer Aided Dispatch System, and routes the call to the appropriate

dispatcher. Promptly schedule request coming into our dispatcher center via our On-Line scheduling software. Operates

the following equipment to dispatch, communicate, track and monitor crews during the workday: Zello (Two Way

Responsibilities

• Perform core duties as described.

Requirements

• Relevant experience or willingness to learn.

Benefits

• Benefits per job description.

Compensation

To be discussed.

Location & Schedule

Per job description.

How to Apply

Use the “Apply” button.